Before Contacting Us:
Kayou Frames was founded by pilots for pilots. We are a small team of 3 enthusiasts, with one person handling stocks, 3D printing, and shipping simultaneously. This is neither our main job nor a source of income for any of us.
Please be patient with the responsiveness and timelines of the services we provide; we are doing our best!
Restock:
If the frame or item you are looking for is out of stock, don't worry; we haven't stopped production. We generally restock once every 1 to 2 months, depending on our availability.
We recommend following us on Kayou's social media to be directly informed about restocks.
Shipping Times:
Since we don't work on this full-time, shipping times can vary from 2 to 15 days (orders without 3D printing will be the quickest). If your order is not shipped within 24 hours, don't panic; we haven't forgotten you!
Contact:
Prioritize Discord to reach us as quickly as possible. The Kayou community might even answer your questions before us.
For any specific inquiries, contact us directly via contact@kayou-frames.com